About Us
Luxury Hub is a property management and advisory company to assist Landlords increase their property investment
Most landlords are unclear about how to increase their property investment, we are a property advisory and service company to assist landlords seeking to increase their property investment.
Luxury Hub has created a process to fully assess your property to maximise their property rental and capital value.
If you are a landlord who is looking to find the right property strategy, Luxury Hub is a trusted property advisor, whether you are looking to buy, sell, refurbish or rent your property, we can give you the best advice so you can get peace of mind about your property investment.
Established in 2016, we cover the North West.
The services we offer landlords are
Tenant finding
service
Property
Management
Property
Assessments
Long term Guaranteed
Rental Agreements
Property
Sourcing
Sell Your
House Quickly
Project
Management
As your managing agent, we are responsible for the day-to-day running of your property. Our duties include cleaning, repair, maintenance and overall property management. As part of our appointment, we will ensure that your service charge money is always used as efficiently as possible to cover the running cost of your property.
We tailor our service to your needs, you may want only tenant finder services…
or you may want full management.
If you appoint us we are responsible for the overall property management and maintenance of your property. Our aim is to ensure that your property is always managed to the highest standard to protect the value of your asset.
Landlord Customer Promise
Our Customer Promise has been created to let you know what you should expect from us.
It demonstrates our commitment to providing a service that puts you first.
We will be friendly
We will show we care by dealing with you in a warm and approachable manner.
We will be professional
We will always act with skill, care and diligence when carrying out our work.
We will be accountable
We will take responsibility
for our actions.
We will be straightforward and transparent
We will always use plain language and be open and honest in everything we do.
We will listen
Occasionally things go wrong, no matter how hard we try. When they do we will listen to our customers so that we can improve the quality of our service.
We strive for constant and never-ending improvement
Always innovating and exploring better ways to improve our processes and services to make our service better for you.
We practice win-win partnerships
In all our relationships always seeking the best outcome for our tenants, landlords and suppliers.
Accreditations
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Frequently Asked Questions
What bills are included with rooms to rent?
In house share properties, such as a HMO, all bills are included. This covers your Council Tax, gas, water, electricity, high-speed Wifi, and TV License for communal areas.
Are short-term lets allowed?
Our minimum term is 6-months for all of our rooms for professionals.
Can I bring my pet?
We do have some house shares where pets are welcome, but most Luxury Hub properties do not allow pets. Please check the property’s listing on our website or contact our letting agent team.
How long before I can move in?
After you choose your perfect ensuite property or room to rent, you will need to go through referencing which takes 5 to 7 working days. In some cases, our entire rental process can be as fast as 7 days to 14 days from start to finish. As soon as reference checks have completed you are welcome to move into your new home.
What type of tenants is Luxury Hub looking for?
We accept all types of tenants at Luxury Hub. Our properties are for working professionals with a regular income is essential. We try to match age and gender in our house share properties where possible.
Are couples allowed?
For entire property rentals, couples are welcome at Luxury Hub. In our house share rooms to rent, we generally have a single let policy in place. This can vary, and some house shares are available for couples. Please check this specification directly in the property listing on our website, or contact us with your requirements.
How much is the security deposit and is it protected?
We take a security deposit of one months rent for all rooms to rent at Luxury Hub. Deposits are protected by a government approved deposit scheme like TDS.
Why do I have to pay a holding deposit?
All tenants must pay a holding deposit so we can reserve the room for you. We get a lot of applications for our rooms for professionals, and once we receive the holding deposit, the room is reserved specifically for you.
What happens if I do not pass referencing?
We use an external referencing and credit check agency who will determine if you pass referencing. In the event that you don’t pass, we will let you know as soon as possible and we will not be able to accept your holding deposit or room choice request. Your holding deposit will be returned to you.
How long does it take for my holding deposit to be returned to me?
This can take up to 10 working days, but we always try to process returns as quickly as our system allows. The full holding deposit may not be returned as we must make a deduction to cover administration costs. This will only happen under specific circumstances stated below :
- You did not reveal all the information on your credit file, like a County Court Judgement or you gave false information.
- You change your mind and say you do not want the room after we have carried out the referencing and credit checks.
In both the circumstances above, we will deduct £100.00 to cover administration costs.